IntegrityMatters Frequently Asked Questions
A selection of the most frequently asked questions are shown below,
should your question not be answered please email
ethics@cisi.org
What format does it take?
There are six separate case studies or dilemmas to work through. In
each case study, how the scenario will develop depends on how you
answered the previous question. In some cases, depending upon your
response, the answer will end after a few questions, while in others
it may take much longer. Each case study enables you to score
between 0 and 4 marks.
What is the pass mark?
To obtain a Pass a candidate will need to achieve a score of 19 or
above
How long does the test take?
The workshop and the test are likely to take between 45 and 60
minutes in total but do not both have to be undertaken at the same
time.
Is my result available to my employer?
If your employer paid for your test, the result will be available to
them.
Can I take the test as often as I like?
Members are encouraged to take IntegrityMatters at least once every
five years. There is no charge for members to retake the test.
Members can only successfully complete IntegrityMatters twice in 6
months. There is no limit on unsuccessful attempts. If you have
difficulties accessing the test, please contact CISI customer
support on +44 207645 0777
Where can I sit the test?
You can sit the test anywhere that you have access to the internet.
Is there a sample test?
The workshop section contains two short introductory vignettes and a
two fully worked examples, which include commentary on each
potential response.
Additionally, all case studies are based upon the CISI publication
Integrity at Work in Financial Services volumes 1-5 and well as Grey
Matters from The Review.
What feedback is provided?
Your result provides a grade and the total score. There are 6 case
studies, each of which carries a maximum of 4 marks. You do not
receive specific feedback on each scenario
Will I get a printed result certificate?
No. Because this programme is entirely online, no printed results
are sent. The test does contain a Certificate showing your result,
which you can print if you wish.
Is it multiple choice?
IntegrityMatters is not a typical multiple choice test. Although you
are required to choose one course of action from a choice of three,
the choice that you make determines the question that you are
offered next.
If I do not sit IntegrityMatters every five years, will I lose my
membership?
Members are encouraged to retake IntegrityMatters at least once
every five years. However, you will not lose your membership if you
fail to do so, provided you have met all other ongoing membership
requirements – including passing IntegrityMatters before being
admitted as a member, and logging integrity and ethics CPD on an
annual basis. Please note that student members do not need to pass
IntegrityMatters or log integrity and ethics CPD in order to
maintain their membership.