IntegrityMatters Frequently Asked Questions
A selection of the most frequently asked questions are shown below, should your question not be
answered please email firstname.lastname@example.org
What format does it take?
There are six separate case studies or dilemmas to work through. In each case study, how the
scenario will develop depends on how you answered the previous question. In some cases,
depending upon your response, the answer will end after a few questions, while in others it may
take much longer. Each case study enables you to score between 0 and 4 marks.
What is the pass mark?
To obtain a Pass a candidate will need to achieve a score of 19 or above
How long does the test
The workshop and the test are likely to take between 45 and 60 minutes in total but do not both
have to be undertaken at the same time.
Is my result available to
If your employer paid for your test, the result will be available to them.
Can I take the test as
often as I like?
Members are encouraged to take IntegrityMatters at least once every five years. There is no
charge for members to retake the test.
Members can only successfully complete IntegrityMatters twice in 6 months. There is no limit on
If you have difficulties accessing the test, please contact CISI customer support on +44 207645
Where can I sit the test?
You can sit the test anywhere that you have access to the internet.
Is there a sample test?
The workshop section contains two short introductory vignettes and a two fully worked examples,
which include commentary on each potential response.
Additionally, all case studies are based upon the CISI publication Integrity at Work in
Financial Services volumes 1-5 and well as Grey Matters from The Review.
What feedback is
Your result provides a grade and the total score. There are 6 case studies, each of which
carries a maximum of 4 marks. You do not receive specific feedback on each scenario
Will I get a printed
No. Because this programme is entirely online, no printed results are sent. The test does
contain a Certificate showing your result, which you can print if you wish.
Is it multiple choice?
IntegrityMatters is not a typical multiple choice test. Although you are required to choose one
course of action from a choice of three, the choice that you make determines the question that
you are offered next.
If I do not sit
IntegrityMatters every five years, will I lose my membership?
Members are encouraged to retake IntegrityMatters at least once every five years. However, you
will not lose your membership if you fail to do so, provided you have met all other ongoing
membership requirements – including passing IntegrityMatters before being admitted as a
member, and logging integrity and ethics CPD on an annual basis. Please note that student
members do not need to pass IntegrityMatters or log integrity and ethics CPD in order to
maintain their membership.